It is almost pledge manager survey time!
almost 3 years ago
– Sat, Jun 12, 2021 at 03:30:28 AM
Thank you all for your patience. Over the last few weeks, since the Kickstarter concluded on such a high note, I've been building out the BackerKit pledge manager and pre-order store. This morning I made the final tweaks and it was approved by the BackerKit team, so we are all good to start rolling it out!
First Step - The Smoke Test
BackerKit likes to do a little thing called a Smoke Test, where they send the survey out to 5% of backers to see if there are any issues that need to be fixed before it goes out to everyone. It's much easier to handle on this end, and it makes sure everything is as smooth as possible on your end.
I'll hit the Smoke Test button today, and we'll give everyone who receives it the weekend to get their survey filled out and shipping paid for etc. Assuming there are no problems, I'll send it out to everyone else on Monday.
The Pledge Manager Survey itself
We've kept the survey very simple:
• You can choose to increase your pledge level – the best thing to do if you've pledged at the $1 level
• Select any of the Add-Ons you might like – if you already added their value to your pledge total during the campaign, your money will be in there as credit and this is where you get to select the specific Add-Ons you want.
• Enter and confirm your shipping address, email, and phone number. If you have only selected PDF items, you will not need to enter your shipping address.
• Pay for the balance – any level changes, Add-Ons, and shipping. Despite imminent changes to EU VAT laws and a few other hiccups, we've been able to keep the shipping costs very close to our initial estimates in the campaign, with any increases being at most $2.
Please Note: we'll be charging the cards at the end of the Pledge Manager period, which is currently set for the end of September. Knowing that many folks get paid on the first of the month, we'll hold off until October 2nd.
How do I up my pledge level (if I would like to)?
That's a very good question, and we've created these images to guide you through that process.
Step One
On the first page of the pledge manager you'll see this (although your pledge level and location may vary). Click on the text that says "switch your pledge level"underneath the green button.
Step Two
Select the new pledge level you would like. In our example we've picked the "All the Books!" level.
Step Three
Click on the "Switch" button at the bottom of the list.
Step Four
This is a confirmation button. It says that you'll reset various things, but as you haven't entered this information yet, it is all fine. Click on OK.
Step Five
You'll be brought back to this page (note the changed Pledge Level) and you are ready to click on the "Get Started" button. After that everything should be pretty straightforward.
Our final Stretch Goal
We came very close to hitting our final stretch goal during the campaign, and since that time I've spoken with Ana and she has agreed that we can add those pages anyway, so Volume Three will now also have 112 pages of Ana Polanscak goodness in it!
One final bit of housekeeping
Some of you may have noticed in your Kickstarter messages that you received a message during the course of the campaign (dated between April 30 and May 21) about a survey. This was a small survey about the campaign itself that gave us an opportunity to adjust certain things while it was running. The ability to fill out THAT survey ended as soon as the campaign did, so you can comfortably ignore it. The only important survey now will be going to your email inboxes (not KS Messages) over the next 3-4 days.
Of course, if you have any questions, just let me know and we'll get you sorted out. Thank you once again for your support of THE ART OF... series.
Cheers
Dave
